Introducing Health iPASS,
A new, contactless option for Associates in Dermatology patients to check in and make payments from the comfort of home!
Check-In and Payments are as Easy as 1, 2, 3!
With Health iPASS, managing your appointments and medical costs for you and your family has never been easier!
Health iPASS helps you experience a fast and easy check-in to your appointments at Associates in Dermatology. Our system gives you the ability to see your insurance benefits and provides a summary of your financial responsibility at the time of your visit. With Health iPASS, you can expect price transparency into your cost of care, a convenient end-to-end experience, and peace-of-mind right at your fingertips!
STEP 1: APPOINTMENT REMINDERS
Receive appointment reminders via your choice of text, email, or voice so you never miss your appointment again. These reminders will provide a convenient link to fill out your patient intake forms with Health iPASS.
You will also receive an email from Exscribe, our Electronic Health Records partner, with a link to complete your medical history forms ahead of your appointment.
STEP 2: CHECK-IN
From the comfort of home, you can complete your contactless check-in while using your cell phone, view a clear statement of your insurance benefits, and make hassle-free payments using the method of your choice including credit, debit, check, or cash.
Even if you’ve used Health iPASS to check in remotely, please let the front desk know when you’ve arrived at the office for your appointment.
STEP 3: KNOW WHAT YOU OWE
Sick of confusing medical bills? We thought so! Health iPASS shows you what you will owe at the time-of-service and emails you a final bill after insurance handles your claim. You can also pay for visit balances automatically when you leave a card on file.
How Health iPASS Works
Once you have scheduled your appointment, you will receive a confirmation from Health iPASS for your appointment via text, email, or voice, and can use mobile devices to begin our secure, touch-free, and 100% mobile check-in process, with no apps to download or password to remember.
With just a few clicks on your smartphone, tablet, or computer, you can:
- Check in and complete registration
- Verify/change your personal information
- Learn about your insurance benefits
- Make secure payments
- Change payment method & sign up for EasyPay
- Complete all clinical forms, consent, and policy reviews paperlessly
Associates in Dermatology has partnered with Health iPASS to offer a convenient, highly secure, Credit/Debit/HSA card and Bank ACH payment program for our patients.
What Health iPASS will do
When you use the new Health iPASS payment process for an appointment, you will be asked to put a credit card on file, which will not be charged until your insurance company has adjudicated your claim. By processing your insurance first, we will only charge you for your exact out-of-pocket responsibility. You will receive an email after your visit with us with a summary of charges and an estimate of what we believe you will owe.
After your insurance has processed, you will receive a second email informing you of the actual amount you owe and notifying you that your card will be charged in five days unless you wish to discuss alternative payment plan arrangements with our business office.
Your personal information is safe and protected
All financial information is fully encrypted. Health iPASS maintains compliance with all industry standards, converting your payment information to an electronic token.
Storing your information
Once your office visit has been paid in full, the electronic token will be deleted and no longer kept on file.
I recently saw Annette at the Altamonte office for a skin screening. I was greeted by Carol, who was very pleasant and upbeat. She made me feel at ease from the moment I walked in and explained the paperwork and co-pay questions I had. My appointment was at 9:30am and Annette's nurse called me back at 9:35am. I was pleasantly surprised that my appointment was on time. Not that I would have minded waiting, since that is normally how that goes at a doctor's office. The medical assistant was very professional, explained procedures and answered any questions I had with knowledge. Annette is a very smart and detail oriented person, she was very pleasant to talk to and answered my questions and concerns. She gave me information brochures, samples of creams and I left with a good peace of mind. I felt that all of my concerns were addressed and Annette listened to all of my concerns. I would highly recommend this office to everybody. It is a great team, the have a great work ethic and dynamic going on! Thank you all for a great experience.
— Carol G.